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Thank you for shopping with Linen & Loom. Please review the information below regarding order processing, shipping, cancellations, and shipping address updates.
We are pleased to offer FREE Standard Shipping on all orders over $100 USD.
For orders below $100 USD, shipping charges will be calculated and displayed at checkout before you complete your purchase.
Orders are typically processed within 3–7 business days after payment has been successfully received.
Processing times may vary depending on product availability, order volume, or seasonal demand. Once your order has been dispatched, you will receive a confirmation email containing your shipping details and tracking information (where available).
Estimated delivery time is 2–5 business days after your order has been dispatched.
Delivery times are estimates only and may vary depending on your location, customs procedures (where applicable), and the shipping carrier. Delays caused by severe weather, public holidays, customs inspections, or other circumstances beyond our control may affect delivery schedules.
While we work with trusted shipping partners to ensure timely delivery, we cannot guarantee specific delivery dates or delivery times.
Orders may be cancelled within 24 hours of purchase at no charge.
To request a cancellation, please email support@linenandloom.store
within 24 hours of placing your order and include your order number with the subject line:
Order Cancellation
Once an order has entered processing or has been dispatched, it can no longer be cancelled.
If you entered an incorrect shipping address, please contact us immediately by replying to your order confirmation email or emailing
support@linenandloom.store.
Address changes can only be made within 24 hours of placing your order. After this period, we cannot guarantee that shipping information can be updated before dispatch.
If you have any questions regarding your order or this Shipping Policy, please contact us at:
Email: support@linenandloom.store
Our customer support team aims to respond within 24 business hours and will be happy to assist you.
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