Shipping Policy

Shipping Policy

Last updated: 30 September 2026

At Linen & Loom, we aim to provide reliable and straightforward shipping for our customers.

Order Processing

Orders are typically processed within 3–7 business days before shipment. Processing times may vary depending on the product, supplier availability, and order volume.

Shipping Rates

We offer shipping to our supported international destinations.

• Standard Shipping: £3.00
• Free Shipping: Orders of £75.00 or more

The free-shipping threshold is calculated based on the qualifying order value after applicable discounts or coupons.

Estimated Delivery

Estimated delivery is generally 6–15 business days after dispatch. Delivery times are estimates and may vary depending on the destination, carrier, customs processing, local delivery conditions, and supplier location.

Order Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched. Please allow some time for tracking information to become active after shipment.

Multiple Packages

Some orders may contain products supplied from different locations. In these cases, your order may arrive in separate packages and at different times. You will not be charged additional shipping because an order is split into multiple shipments.

Address Changes

Please check your shipping address carefully before placing your order. If you need to correct an address, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

Customs and Import Charges

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated during checkout.

Delays

Occasionally, delivery may be delayed due to customs, carrier disruptions, severe weather, peak shopping periods, or other circumstances outside our control.

Questions About Your Order

If you have questions about shipping or an existing order, please contact Linen & Loom customer support through the contact details provided on our website.