Refund Policy

Returns, Replacements & Refunds Policy

At Linen & Loom, we take great care in packaging every order to ensure it arrives in excellent condition.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us within 30 days of delivery by emailing

support@linenandloom.store.

Please include:

• Your order number
• Clear photos of the damaged or incorrect item
• A brief description of the issue

Once your claim has been verified, we will send you a replacement item at no additional cost, including shipping.

Returns

We only accept returns for items that are:

• Damaged during transit, or
• Incorrectly supplied by us.

Items must not be used and should remain in their original condition and packaging whenever possible.

Refunds

As a general policy, Linen & Loom does not offer refunds for change-of-mind purchases.

If we are unable to provide a replacement for a verified damaged or incorrect item (for example, if the item is out of stock), we will issue a full refund to the original payment method.

Contact Us

If you need assistance, please contact us at:

Email: support@linenandloom.store