Shipping Policy

Thank you for shopping with Linen and loom. Please review the information below regarding order processing, shipping timelines, cancellations, and damaged items.

Order Processing Time

After placing your order, please allow 3 to 7 business days for processing and production before shipment. Processing time may vary depending on product availability and order volume.You will receive a confirmation email once your order has been successfully shipped.

Estimated Shipping Time

Average delivery time is 2 to 5 business days after dispatch.Please note that delivery times are estimates and may vary depending on your location and courier operations.Certain circumstances beyond our control such as natural events, public holidays, weather conditions, or courier delays may affect delivery times. While we aim for timely delivery, we cannot guarantee exact arrival dates. Delivery performance is the responsibility of the shipping carrier.

Order Cancellation Policy

You may cancel your order within 24 hours of placing it without any penalty.If you wish to cancel, please send us an email within 24 hours of placing your order with the subject line Cancel.Orders that have already been processed or shipped cannot be canceled.

Incorrect Shipping Address

If you notice that you entered an incorrect shipping address, please contact us immediately by replying to your order confirmation email with the correct details.Address corrections can only be made within 24 hours of placing your order. After this period, we may not be able to modify the shipping details.

Damaged Items

We carefully package all products to minimize the risk of damage during transit. However, in rare cases, damage may occur during shipping.If your item arrives damaged, please contact us within 48 hours of delivery and provide the following information:

• Your order number
• A clear photo of the damaged product

Once verified, we will arrange a replacement at no additional cost.

Need Further Assistance

If you have any questions that are not addressed in this Shipping Policy, please contact us. Our customer support team will respond within 24 hours and will be happy to assist you.